Home
Privacy Policy

Privacy Policy – ASIC24

Last updated: 29 April 2026

This Privacy Policy explains how ASIC24 (“we”, “us”, “our”) collects, uses, shares and protects your personal data when you visit our website asic24.com, purchase products from our online store, or otherwise interact with us via email, chat or social media.

We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and relevant federal and state privacy laws in the United States.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Data Controller and Contact Details

The data controller responsible for your personal data is:

ASIC24
Hong Kong
Website: https://asic24.com

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the email address above.

2. What Personal Data We Collect

2.1. Information You Provide Directly

We collect personal data that you voluntarily provide to us when you:

Create or update an account on asic24.com
Place an order in our online store
Subscribe to our newsletter or marketing communications
Contact us via email, contact form, chat or social media

This may include:

First name and last name
Billing and shipping address
Email address
Phone number
Company name and VAT number (if applicable)
Order details (products, quantities, prices, payment method)
Messages and support requests you send us
Any other information you choose to provide

2.2. Information Collected Automatically

When you visit asic24.com, we automatically collect certain information about your device and usage of the website. This may include:

IP address
Browser type and version
Device type and operating system
Referring URLs and pages visited
Date and time of visits
Time spent on pages and clickstream data

We collect this data using cookies, analytics tools and server logs in order to maintain the security and performance of our website and to understand how visitors use our services.

2.3. Payment Information

Payments are processed by third-party payment service providers (such as banks, card processors, PSPs, and crypto payment gateways). We do not store your full credit card details on our servers.

We may receive limited payment-related information from our payment partners, such as:

Payment method (e.g., card, bank transfer, cryptocurrency)
Masked card details (e.g., last four digits)
Transaction ID and payment status

This information is used for order processing, fraud prevention, accounting and customer support.

3. Legal Bases for Processing (EU / EEA Users)

If you are located in the European Union (EU) or European Economic Area (EEA), we process your personal data under one or more of the following legal bases:

Contract performance – to process your orders, payments and deliver products.
Legitimate interests – to improve our website and services, prevent fraud, secure our systems, and respond to your requests.
Legal obligations – to comply with tax, accounting and other regulatory requirements.
Consent – for certain marketing activities, use of non-essential cookies and other processing where we ask for your consent.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

To create and manage your customer account on asic24.com
To process and fulfil your orders (payment, shipping, delivery, returns)
To provide customer support and respond to your inquiries
To send you important information related to your orders, account and our terms and policies
To send marketing communications and newsletters, where permitted by law or with your consent
To analyse website traffic and usage in order to improve our website, products and services
To prevent fraud, abuse, illegal activities and to secure our website and infrastructure
To comply with legal obligations and respond to lawful requests from authorities

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies on asic24.com to provide and improve our services. Cookies help us:

Remember your preferences (language, currency, login status)
Maintain your shopping cart and session
Analyse website traffic and user behaviour
Run basic marketing and remarketing campaigns

You can control cookies through your browser settings and, where required by law (e.g. GDPR), we will ask for your consent via a cookie banner before placing non-essential cookies.

If you disable certain cookies, some features of our website may not function properly (for example, the cart or login functionality).

6. How We Share Your Personal Data

We do not sell your personal data. We may share your data with:

Service providers and partners who help us operate our business, including:
- Payment processors and banks
- Shipping and logistics companies
- IT and hosting providers
- Email, SMS and communication service providers
- Analytics and marketing tools (subject to consent where required)
Professional advisers, such as lawyers, accountants and auditors, where necessary
Public authorities and law enforcement, where required to comply with legal obligations or to protect our rights, property and safety

We require our service providers to handle your personal data securely and only according to our instructions and applicable law.

7. International Data Transfers

We are based in Hong Kong, but your personal data may be processed and stored in other countries, including outside the EU/EEA and the United States.

Where we transfer personal data from the EU/EEA to countries that do not provide an adequate level of data protection, we implement appropriate safeguards, such as the EU Standard Contractual Clauses or other approved mechanisms, to ensure your data is protected.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by law.

Typical retention periods:

Order and billing data: kept for the period required by tax and accounting laws (usually 5–10 years, depending on jurisdiction).
Customer account data: kept while your account is active. You may request deletion; some data may be kept as required by law.
Support communication: kept for a reasonable time to resolve your requests and improve our services.
Marketing data: kept until you unsubscribe from marketing communications or object to processing.

When your data is no longer required, we will delete or anonymise it in a secure manner.

9. Your Rights (EU / EEA Users)

If you are located in the EU/EEA, you have the following rights under the GDPR:

Right of access – to obtain confirmation whether we process your personal data and to receive a copy.
Right to rectification – to correct inaccurate or incomplete personal data.
Right to erasure – to request deletion of your data in certain circumstances.
Right to restrict processing – to request that we limit the processing of your data in certain cases.
Right to data portability – to receive your data in a structured, commonly used format and to transmit it to another controller.
Right to object – to object to processing based on our legitimate interests or for direct marketing.
Right to withdraw consent – where processing is based on consent, you may withdraw it at any time.

To exercise your rights, please contact us at support with a clear description of your request. We may need to verify your identity before handling your request.

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

10. Your Rights (US Users)

If you are located in the United States, your privacy rights may vary depending on your state (for example, under laws such as the California Consumer Privacy Act (CCPA/CPRA) and similar state privacy laws).

Subject to applicable law, you may have the right to:

Request information about the categories and specific pieces of personal information we have collected about you.
Request deletion of personal information we hold about you, subject to certain exceptions.
Request correction of inaccurate personal information.
Opt out of the sale or sharing of personal information (we do not sell personal information).
Receive equal service and price, even if you exercise your privacy rights.

To exercise your rights, please contact us at support. We will verify your identity and process your request in accordance with applicable law.

11. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal data from children.

If you believe that a child has provided us with personal information, please contact us and we will take steps to delete such information as soon as possible.

12. Security of Your Data

We use reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or destruction. These measures may include:

Using secure (HTTPS) connections on our website
Access controls and authentication for internal systems
Regular software updates and security monitoring
Encryption and secure storage where appropriate

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

13. Marketing Communications

If you subscribe to our newsletter or agree to receive marketing emails, we may send you:

Product updates, new arrivals and restocks
Special offers, discounts and promotions
Educational content about ASIC miners and cryptocurrency mining

You can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or by contacting us at support.

Even if you opt out of marketing communications, we may still send you non-promotional messages related to your orders, account or important changes to our terms and policies.

14. Third-Party Links

Our website may contain links to third-party websites or services (for example, payment providers, social networks, analytics tools). We are not responsible for the privacy practices or content of these third parties.

We encourage you to read the privacy policies of any external websites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other factors.

When we make changes, we will post the updated Privacy Policy on this page and update the “Last updated” date at the top. If the changes are material, we may provide additional notice (for example, by email or via a prominent notice on our website).

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

16. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us:

ASIC24
Email: support
Website: https://asic24.com